IMPORTANT: Please read before using ManeMap and “Milo”.

SAFETY & LIABILITY INFORMATION (ManeMap / "Milo")

As of: February 2, 2026

1) Provider / Contact

Service Provider: The Rohns UG (haftungsbeschränkt) – Operator of the "ManeMap" App

Address: Bührener Straße 15B, 26670 Uplengen, Germany

Email: info@manemap.app | Phone: +49 177 4957900

Commercial Register: District Court of Aurich, HRB 207366

Represented by the Managing Directors: Marco Rohns and Laura Rohns

2) Not a Substitute for Professional Care

ManeMap and the AI assistant "Milo" provide organizational support and general information on horse care and stable management. Under no circumstances do they replace examination, diagnosis, or treatment by veterinarians, farriers, or professional trainers. Never ignore professional advice based on information found within the app.

3) AI Transparency / Potential for Errors

You are interacting with artificial intelligence. Milo's output may be incorrect, incomplete, or misleading. The generated information depends heavily on the accuracy and completeness of the details you provide, as well as the context (e.g., weather and environmental data).

4) No Emergency Service / No Real-Time Monitoring

ManeMap and Milo do not constitute an emergency service. There is no 24/7 monitoring, no real-time analysis of vital signs, and no guarantee of response times. "Smart Tags" are used solely to prioritize context and are not intended for medical monitoring.

5) EMERGENCIES – Take Immediate Action

If there are any signs of acute life-threatening danger or severe pain (e.g., colic, respiratory distress, severe bleeding/open wounds, acute lameness, poisoning, heat stroke, esophageal obstruction):

Do not rely on the app. Stop using it immediately and contact a veterinarian, veterinary emergency service, or an equine clinic without delay.

6) Medication, Pre-existing Conditions & Sensitive Situations

Milo does not provide diagnoses, treatment plans, dosages, or medication instructions. If your horse is on medication or has pre-existing conditions (e.g., laminitis, chronic respiratory diseases), any changes to training, feeding, or routine must only be made after consulting your veterinarian.

7) Personal Responsibility & Safety on Site

Training and handling suggestions are non-binding. The horse's condition, ground conditions, weather/heat, equipment, environment, and your own level of experience are always the determining factors. If you are unsure: do not train or ride, and seek professional help.

8) Liability (Legal Guidelines & Consumer Protection)

Our Terms of Use apply. We are liable without limitation in cases of intent, gross negligence, and culpable injury to life, limb, or health. In cases of simple negligence, we are only liable for the breach of essential contractual duties (cardinal obligations), limited to foreseeable, typical damages. Mandatory liability, in particular under the Product Liability Act, remains unaffected.

Please note: This safety & liability information supplements our Terms of Use and Privacy Policy, which can be found on our Legal page.